support

Start with a safe diagnostic.

Never paste a brain token into an issue, screenshot, log, or public chat. Support can diagnose most setup problems without it.

CLI setup

npx memoize-xyz doctor

This checks token resolution, API reachability, and the installed skill without printing the token.

MCP setup

Use the canonical URL https://memoize.xyz/mcp. Your client should discover OAuth automatically. If discovery fails, verify that it can open protected-resource metadata and authorization-server metadata.

Documentation

Universal agent setup and usage
Codex and ChatGPT
Claude Code
MCP server
Source and architecture

Report a problem

Open a GitHub issue with the client name and version, the command or endpoint used, the HTTP status or sanitized error, and the approximate time. Remove Authorization headers, tokens, memory bodies, and private URLs first.

Delete a brain

Complete, irreversible deletion is documented in the privacy policy. The authenticated request removes the brain's hot and cold data, links, and OAuth grants.